Whether negotiating with loved ones, colleagues or business contacts, generally people want two things – to get what they want and still walk away with the relationship intact.
The good news is, we can achieve both outcomes by leveraging influence, and emotion – the same strategies of FBI hostage negotiators.
Whether we’re asking for a raise, selling a product, buying a house, or just deciding where to go on holiday with our partner, our negotiating skills will determine how pleased we are with the outcome.
Read on for top tips from Chris Voss, former lead international kidnapping negotiator for the FBI and author of Never Split the Difference (named by Inc. Magazine as one of the 7 best negotiation books of all time).
